Microsoft Teams Calling
Innovative phone system solutions fully hosted and managed by Microsoft and Telstra, with local expert support
Your Phone System in the cloud with Operator Connect
Microsoft Teams has been the ultimate workplace collaboration tool for business. It has the features business have grown to depend on, including chat, audio/video meetings, screensharing and file sharing.
Kenstra can unlock the ‘Phone System’ capability of Microsoft Teams as a Operator Connect Modern Workplace partner. We can help empowers workforces to use Teams Calling on their computer, smartphone or tablet. Staff can make and receive calls without the need for a traditional on premises phone system.
Fully hosted by Microsoft - No more phone system hardware on site to manage or upgrade, receiving automatic feature updates.
Familiar interface - Enables the Calling section inside existing Microsoft Teams computer application
Mobile friendly - Smartphone App on Apple or Android allows users to make/receive calls while mobile
Control inbound call flow - Customise your inbound call experience with IVR Menu prompts, Call Queues, On hold music, Voicemail
Fast onboarding - New employees can be setup with new numbers and integrated into the phone system in minutes
Comfortable accessories - The latest quality headsets, deskphones for common rooms, conference units are available
High quality and reliability - Exceptional phone call quality with maximum uptime / reliability
Uses any internet connection - Computers, tablets, smartphones or web browsers running on any internet connection can be used, removing any single point of failure as experienced by an on premises phone system.
Calling Pack Option
Each user has their own dedicated line, meaning every user can make and receive phone calls at anytime. Great for workplaces with a remote workforce that each needs constant access to make and receive calls all day long.
Shared Trunk Option
Allows you to select the number of phone lines you need (the maximum number of simultaneous calls that are made/received at any given time), and your workforce shares those lines, each with their own extension. Great for workplaces that have a high number of users needing phone access, but not necessarily each person needing their own phone line.
Solutions for any space
Microsoft Teams certified devices deliver reliable and high quality audio/video meetings and calling experiences.
Wide portfolio of devices
High quality audio and video performance
Integration with hardware Teams button
Calling and meeting features validate on certified devices
Reliable device manageability and up-to-date software
Deployments made simple
Kenstra is a Microsoft Modern Workplace partner. With our legacy in traditional telephony, we understand how to help organisations migrate successfully to Operator Connect. Kenstra can accurately plan the migration with minimal fuss and maximum success.
We can assist with:
Consultancy business workshops and technical planning
Microsoft License planning, ordering and management
Microsoft Teams Calling platform configuration and setup
End user/device software Installation, configuration and training
Ongoing management of the solution
Full end-to-end Project Management
Easy to use interface
With Microsoft Teams in use across so many organisations, the addition of the ‘Calls’ panel gives users a built-in easy to use interface to manage their inbound and outbound calls. There is no need for a separate soft phone application and the powerful features make it faster for end users to communicate and collaborate.
Microsoft Modern Workplace Certified Partner
We are a certified Microsoft Modern Workplace partner with many years experience in assisting in migrating small, medium and enterprise customers to modern workplace solutions. With thousands of Microsoft subscriptions under management, we are trusted by our customers to provide expert advice every step of the journey to your Modern Workplace.
